TechVMouta Privacy Agreement

Official Legal Documentation
Version 1.0 • Effective 01 January 2026

Contents

• 1. Introduction
• 2. Information We Collect
• 3. How We Use Your Information
• 4. Cookies & Tracking Technologies
• 5. Sharing Of Information
• 6. Data Security
• 7. Data Retention
• 8. Your Rights & Choices
• 9. Third-Party Links
• 10. Children's Privacy
• 11. Changes To This Policy
• 12. Contact Us

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1. Introduction

TechVMouta is a manufacturer of industrial and commercial equipment, including commercial cold press oil expellers, PM Series industrial drive systems, mainline power protectors, BLDC fans, air coolers and copper winding wires, operating from Bulandshahr, Uttar Pradesh, India. This Privacy Policy applies to all personal information collected through techvmouta.com, our customer enquiry forms, dealer & distributor applications, WhatsApp and phone-based support, and any other official communication channel operated by the Company.

By using our website or submitting your information to us through any enquiry, quotation request, order, or dealer application, you consent to the collection and use of your information as described in this Policy.

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2. Information We Collect

We may collect the following categories of information when you interact with our website or business:

Contact Details

Name, business name, phone number, email address, WhatsApp number, billing and shipping address, and GST number (for B2B customers and dealers).

Enquiry & Order Information

Product interest, quantity required, quotation requests, order history, payment status and delivery preferences.

Dealer & Business Applications

Business registration details, prior industry experience, territory preference and other information submitted through our "Become A Dealer" form.

Technical & Usage Data

IP address, browser type, device type, pages visited, referring website, and approximate location, collected automatically through standard web analytics tools.

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3. How We Use Your Information

We use the information we collect to:

• Respond to product enquiries and prepare quotations;
• Process, manufacture, dispatch and deliver your orders;
• Provide installation guidance, warranty support and after-sales service;
• Evaluate and manage dealer and distributor applications;
• Send order updates, invoices and service communications;
• Improve our website, products and customer experience;
• Comply with applicable tax, legal and regulatory requirements; and
• Prevent fraud, misuse and unauthorised access to our systems.

We do not use your personal information for any purpose that is unrelated to, or incompatible with, the purposes listed above, without informing you.

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4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to remember your preferences, understand how visitors use our website, and improve site performance. This may include analytics tools (such as Google Analytics) and advertising tools (such as Google Ads and Google Merchant Center) that help us measure enquiries and show relevant product information to visitors who have shown interest in our products. You can disable cookies through your browser settings; however, some parts of the website may not function correctly if cookies are disabled.

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5. Sharing Of Information

TechVMouta does not sell your personal information. We may share limited information with:

• Logistics and courier partners, solely to deliver your order;
• Payment processors, solely to process payments securely;
• Authorised dealers and distributors, where you have specifically enquired about regional availability;
• Government or regulatory authorities, where required under applicable law; and
• Professional advisors (auditors, legal counsel), where necessary for business operations.

Any third party that receives your information is required to use it only for the purpose it was shared and to keep it secure.

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6. Data Security

We implement reasonable administrative, technical and physical safeguards to protect your personal information from unauthorised access, alteration, disclosure or destruction. While we take data protection seriously, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

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7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this Policy, including order fulfilment, warranty periods (up to 10 years for applicable products), accounting and tax record requirements, and to resolve disputes or enforce our agreements.

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8. Your Rights & Choices

You may, at any time:

• Request access to the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your information, subject to legal and contractual obligations (such as active warranties or pending orders);
• Opt out of promotional communications by replying "STOP" or contacting us directly; and
• Withdraw consent for non-essential data processing.

To exercise any of these rights, please contact us using the details in Section 12 below.

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9. Third-Party Links

Our website may contain links to third-party websites, including social media platforms and payment gateways. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policy of any third-party website you visit.

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10. Children's Privacy

Our website and products are intended for business and adult consumer use. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

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11. Changes To This Policy

TechVMouta may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or business operations. The "Last Updated" date at the top of this document indicates when this Policy was last revised. Continued use of our website after any changes constitutes acceptance of the revised Policy.

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12. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or how we handle your personal information, please contact us:

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